Extracting the Hardware Info File (suffix .json) from an ALEXA 35

HW (HardWare) Info files are required to generate licenses in the ARRI License Shop or may be requested by camera service to get detailed information on the camera's hardware and components revisions.

• Connect a prepared USB memory stick to the camera.
• Select   Menu > System > Licenses > HW Info   or   Menu > Info > Export HW Info.

• Press CONFIRM to export the HW Info file.
• The file is saved in the USB folder ARRI/ALEXA35/LICENSES named ALEXA35-HW-#####-YYMMDD-HHMM.json (##### = camera serial number)
• Connect the USB stick to a computer and copy the HW Info file to the computer so it can be accessed when ordering licenses.